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(2) A charge of 1.4% per month (18 % annum) or the maximum allowed by law, whichever is less, will be added to all accounts past due. (3) In the event that any account or accounts are placed in collection, the undersigned agrees to pay for the outstanding obligation, plus collection costs; including without limitation, attorney’s fees and expenses, and further agrees that any action brought against the COMPANY may be brought in the appropriate court. The laws of the State of Florida shall enforce this agreement. (4) If the undersigned is a Corporation or Partnership, the person sending this agreement back to ALLURE FARMS by email on behalf of such Corporation or Partnership hereby warrants that he or she is an authorized signatory of the Corporation or Partnership here under. (5) The undersigned COMPANY hereby authorizes the above bank and trade referents to release to ALLURE FARMS all financial information requested. (6) Deductions or credits will not be accepted without proper written notice to an ALLURE FARMS representative. CREDITS AND CLAIMS POLICY, due to the perishable nature of our product, you may experience occasional problems with your shipments. Should this occur, please refer and adhere to the following guidelines, policies, and procedures. ALLURE FARMS will strictly enforce them. 1. All flowers must be inspected upon arrival. 2. Report any problems that may lead to a credit request to your account representative within 12 hours of product arrival. 3. Send pictures by email to your account representative of all damaged bunches, INCLUDING THE ID STICKERS AND LABELS ON EACH BUNCH. 4. Never discard, throw away, or destroy problem flowers. We might send a quality inspection person from a nearby location. The purpose of this measure is to assist us in providing our farm managers with as much information as possible on the problem product. Please gather all unusable products and have them ready for inspection by ALLURE FARMS should we request it. Please keep original boxes, labels, sleeves, and or cartons. DO NOT THROUGH ANYTHING AWAY. 5. Please provide your account representative with the following details: invoice number, farm ship date, carrier, and air waybill number. Please report the number of stems, bunches, or units that are unusable. (We ask that you try to salvage the usable flowers that are within the problem boxes). Please try to be as specific as possible when describing the problem with your account representative. The more information we have, the easier it will be to identify and correct the problem. 6. You must submit a credit request letter or form confirming the problem no later than 96 hours (6 days) after product arrival. The letter or form must have all relevant information on it and should be sent to sales@allurefarms.com, or directly to your account representative 7. Transportation delays, box shortages, box damage, and heating caused by carriers are the responsibility of your chosen freight or air carrier. Please direct all such claims to the carrier. ALLURE FARMS will not be liable for third party negligence. 8. ALLURE FARMS will accept credits on the value of the flowers, not on freight or other costs incurred.SubmitPreviousNext